Tenants Frequently Asked Questions
Q. Will there be any up-front charges for administration or referencing fees?
A. Definately not. It is illegal in Scotland for letting agents to charge tenants any fees for referencing or administration.
Q. How much deposit will I be required to pay?
A. As a rule we will ask for the equivalent of 1 months’ rent as your security deposit, occasionally a Landlord may ask for a higher deposit, the maximum allowed by law in Scotland is the equivalent of 2 months’ rent.
Q. What references will I need to provide?
A. We will require full details of your employment so that a an employers’ reference can be taken this will either be by email or written form so please ensure that you speak to the relevant person at your place of employment and ask them to respond as quickly as possible, as your application cannot proceed until this is received. If you are currently a tenant then we will ask for a reference from your current letting agent or landlord. We will also require proof of identity which will be a passport or photo driving licence, a utility bill in your name at your current address (mobile phone bills are not acceptable)and a recent bank statement. If you have a current credit report from an online provider this would also be useful.
Q. Will my credit rating be checked?
A. Yes. You will be asked to complete an application form and this includes the details required for a credit check, if you have experience credit problems in the past please be honest with us as this is not necessarily a bar to holding a tenancy with centrallets.com as there are other ways we can obtain references or a suitable guarantor may be an option.
Q. How will I pay my deposit and rent
A. Our preferred method of payment for deposits and 1st months rent is by debit card and from then on you will be asked to pay your rent on a standing order into our bank account to be with us on the same date each month, so please take this into account when selecting a moving-in date. We do not accept personal cheques and there will be a charge made for cash or credit card payments (we are charged for these and so pass this on to our customers).
Q. Who pays the Council Tax?
A. The tenant is responsible for paying council tax during the term of their lease, and this will be subject to any usual discounts a tenant may qualify for.
Q. Who pays to maintain the property?
A. The Landlord is responsible for maintaining a property. This includes the structure and fabric of the property and any appliances provided. A Landlord is NOT responsible for the cost of fixing problems created as a result of a tenant being careless or inadvertently causing damage.
Q. Will I get my deposit back?
A. Yes, provided the property is returned in the same condition as at the time a tenant took on the property, and utility bills and council tax payments are up to date.
Q. Who pays for the television licence?
A. The occupier of a property is responsible for the payment of the television licence not the Landlord, even if a television is provided by the landlord it is still the responsibility of the tenants to ensure they have a valid licence.